Software built on proven managed-services expertise.

Seamless, AI-powered backup for your email, drives, SharePoint and entire infrastructure — so your business never loses a byte. One vault wraps your whole digital estate in an intelligent backup shell.

• Every layer protected — email, OneDrive, SharePoint, physical servers, VMs and Azure workloads.
• AI that thinks for you — anomaly detection, natural-language recovery and predictive storage optimisation.
• Recovery in minutes — RPO under 15 minutes, point-in-time restore from a single email to a full server.
• Sovereign & air-gapped — geo-bounded, in-country residency plus an isolated, immutable offline copy.

Recapture lost billable hours. OctoFlow automates B2B time capture by securely mapping local productivity streams straight to your timesheet and professional services billing systems.

• Zero-effort capture — automatically map on-device application activity straight to client deliverables.
• mTLS-secured syncing — secure local-to-cloud transport with private client certificates and zero leakage.
• Privacy by design — local-only heuristic processing filters out personal data before sync.
• Direct ERP integrations — direct billing links to standard professional accounting tools.

Client support and ticketing portal: raise issues, queries and service requests, follow the conversation, and close with a rating — with SLA tracking on our side.

• Raise a request — pick the product or area, the type (issue, query or service request) and a priority with its SLA shown next to it; add details, environment and attachments.
• Track every ticket — see every ticket raised by your organisation, filter open / mine / closed, and search by reference or text.
• Conversation thread — reply with attachments, read Third Octopus responses, confirm and close with a 1–5 rating, or reopen.
• Email on every step — an acknowledgement with the ticket reference, and an email on every staff reply and status change.